Order Cancellation Policy

If the order is cancelled less than 24 hours from the time of payment confirmation, all amounts paid shall be reimbursed in full, within 3 business days.

If the order is cancelled within 24 hours and 5 days from payment confirmation, the order value shall be returned, minus a cancellation fee of 25% of the order value.

If the order is cancelled after 5 days from payment confirmation, or after all the documents required by the client have been supplied (regardless of the time of such action), no amounts paid by the client shall be returned.

Any request to cancel an order shall be submitted in writing, by email, at the address: office@cvperfect.co.uk